Repository Technologies’ (RTI-Woodridge, IL) WebFirst option for their CustomerFirst support software lets users report problems, search for solutions and check the status of outstanding issues through the Internet, 24 hours a day, seven days a week.
WebFirst is an integrated software application that provides Web access through industry-standard browsers to information stored in CustomerFirst databases. This software lets companies extend database access to customers, partners, and prospects outside of the corporate enterprise. Comprehensive security measures ensure that unauthorized users do not gain access to confidential information.
WebFirst can help ease the burden on help desk reps by giving customers a chance to solve their own problems or at least let them report incidents and follow up to check the status of their requests.
Send mail to webmaster@custfirst.com with questions or comments about this web site.
Copyright © 1996 Repository Technologies, Inc.
Last modified: April 21, 1997