A NEW MODEL
The CRM process used to go like this: Get a consultant, buy your
software, and then prepare for a painful long-term consulting,
development and implementation process. RTI
is happy to say we have made that model obsolete.
RTI has developed the most feature
rich, robust, Enterprise software in the Marketplace rivaling
and exceeding the "CRM Giants" at a fraction of the
cost of a typical Enterprise deployment or upgrade. RTI's
suite of services builds upon thirteen years of Best Practices
and allows for customization of Field, Functionality, and Appearance
controlled by a non-technical manager from within the application.
A NEW WAY
This out-of-the box functionality allows businesses to focus on
what's important; creating a more customer-centric culture, supporting
your internal business process automation, and enhancing your shareholder
returns.Deployment is often
a matter of days--not weeks or months, and most of our customers
realize an ROI in just 3 to 6 months!
Since 1990, RTI has been has been the
leading developer of Customer Relationship Management Software for
software companies. RTI now serves many Industries, but specializes
in technology companies, as well as internal help desks. Because
of RTI's proprietary Administrative work management tool, control
of the business process, automation rules, appearance, and security
can be easily changed at any time and defined differently for different
groups of users.
RTI has applied years of customer service
experiences to our suite of products. We have continually incorporated
our customers' feedback into our software systems so that all of
our customers can benefit from the best, and most time-tested business